Uploading Students

NOTE: You MUST Include a School Student ID starting in 2025. This can be obtained from your Student information system along with the other student data. Please include a “Y” for Gaps and an “N” as default for ESL and Accommodations if not otherwise known.

1. To enter Students for your institution, please navigate to the Students menu selection.
2. You can add Students individually using the “New” button, or for batch import, select “Import” in the upper right corner of the Users table.
3. If you are using the import function, your spreadsheet should look something similar to the example below.  If it doesn't, please check the "Common errors with uploading and how to fix them" help article:
   
   (NOTE: example is provided for reference. You may not have student emails filled out or ARK class ID filled out. Your list might be significantly longer. But everything else should look very similar)
   
   
4. Drag your CSV file or click “Browse” and select it from your file navigator.

4. Once the data is identified, you will be given a field picker to match your data set with those required by ARK. After confirming all fields are matched, select “Import.” ARK Class is optional and can be left blank.

5. ARK will process the data and bring you back to your registered Students screen. This screen will refresh, and you should see all the added Students now displayed. Please note that you can Filter the display by a variety of options. If you DO NOT see your new students, please refer to this FAQ help article for possible explanations: 
6. If you are importing a large data set, you may see an import status page displayed. This will automatically update once complete and return you to the main Student list.
7. If your import results in an error, an error page describing the issue will be displayed. Please make note of the issue, correct your file, and resubmit. 
8. Please see the help article entitled "Common Errors with Uploading and How to Fix them" for help correcting them 
9. Or, please let us know at help@arktest.org or using the chat or ticket feature.